Privacy policy

1. Introduction

Anglia Waste & Clearance is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you use our services or contact us.

2. Who We Are

Anglia Waste & Clearance provides waste removal, clearance, and flooring uplift services across Lowestoft, Great Yarmouth, and surrounding areas.

For any data-related queries, please contact:
Email: enquiries@angliawaste.co.uk
Phone: 07858132411

3. What Information We Collect

We may collect and process the following data:

• Name

• Address (collection location)

• Phone number

• Email address

• Photos of waste provided for quoting

• Payment details (processed securely via third-party providers)

4. How We Use Your Information

We use your data to:

• Provide quotes and carry out services

• Arrange and manage bookings

• Communicate with you بشأن your enquiry or job

• Process payments

• Maintain records for legal and compliance purposes (e.g. waste transfer documentation)

5. Sharing Your Information

We may share your data with:

• Approved operators or subcontractors carrying out the work

• Licensed waste disposal facilities

• Payment processing providers

We do not sell or share your personal data for marketing purposes.

6. Data Storage & Security

• Your data is stored securely using appropriate measures

• We take reasonable steps to protect your information from loss, misuse, or unauthorised access

7. How Long We Keep Your Data

• Customer and job records are typically kept for up to 2 years

• This includes Waste Transfer Note information where applicable

• We only retain data as long as necessary for legal and operational purposes

8. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data (where legally permitted)

• Object to or restrict processing

To exercise any of these rights, please contact us using the details above.

9. Cookies & Website Data

Our website may use basic cookies to improve user experience and track website performance. You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Anglia Waste & Clearance
[enquiries@angliawaste.co.uk
[Your Phone Number]